The maps arranged on a table where the columns or rows display the actors responsible for the steps. You don’t have to create your workflow diagram alone! You can invite your team members to collaborate and be part of the process. For each process, we will provide an overview, lay out the inputs and outputs, as well as propose the future state process flow. This simple Swim Lane diagram template can help you visualise processes in your organisaiton. 4 Align and arrange your elements. This article explores the Six Sigma Process Map, different process map shapes, and process mapping icons. A process flow diagram helps detail the relationships between the components of a project or industry. io is a straightforward process mapping tool that can be used for creating process flowcharts or any diagram. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. A customer service team could use a swimlane diagram to map the process for handling customer inquiries. There are a variety of process maps and there are even more names than the ones mentioned above, like stream maps or high-level process maps. In this article, we’ll share with you the six types of business process mapping examples. In the “Handle customer complaint” process we have a Customer, a Customer Service Representative and a Technician. This is generally done in the Define stage of a DMAIC project. These. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Only now, four cross functional swim lanes have been used to identify who is responsible for each element, decision or data. Optimize processes and scale your business. 5. Here’s when it should be used. Make a swimlane diagram. Drag any process shapes into the correct swimlanes. In this example, the BPMN includes a pool that represents the participant, ABC Company. Flow charts are Process Map Symbols or Flow Diagrams. Design, run, report, and improve your business processes. Your process infographic can be as detailed or simple as you want. Work with different teams under the Mobile Devices and Logistics team in order to create data processes and efficiencies. Introduce them to their team and their manager, give them a tour, help them set up their desk/work area and ask them if they have any questions. Select Create to add the tool to your project. How to manually make a swimlane diagram in Microsoft Word. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Share. Hiring Process Flowchart. At a glance, both elements look very similar. The diagrams are also useful for communicating a process in chart-form to other people who may. An image of a new drawing in Visio for the web demonstrating how to add a swimlane from. The basic flow chart uses process mapping symbols to illustrate the inputs and outputs of a process, and various steps that complete the process. Then employees inspect each good if it matches the order. There are a few ways to map out your processes but the best option is to use business process management software. What is a swimlane diagram, anyway? We’ll walk you through examples of swimlane diagrams and explain the differences between a swimlane diagram and a flowcha. However, they have entirely different meanings! A ‘pool’ is a container for a single process, whereas a ‘lane’ acts as an activity-classifying mechanism. Each lane represents a different actor or function. " Each lane is assigned an actor (which may be an individual, department, division, group, machine, entity, and so on), or even a phase or stage in a process, that is responsible for the activity or work. Step 1: Identify the process to be mapped; in some cases, the process will cross over multiple departments. Step 3: Write out the sequence of steps. Kanban board swimlanes split Kanban boards into columns to help employees visualize tasks and workflow quickly. It may include the actions required to finish a task and each employee's role. , a rectangle is “Process / Activity” and stands for a process step, an oval represents a “Terminal / Terminator” shape and is placed at the start and end of a process or program, etc. 4. A Swimlane Diagram provides an easy-to-read visualization of relations and responsibilities within a complex process and it will serve the following purposes: Clarifying and highlight which process steps or sub-processes are assigned to a particular user or systemExample 1: Swim Lane Process Map Let's take an example of the online shopping process to understand the Swimlane process map. Learn how each type works, how to use them, and easily integrate them into your business. It is one of the most powerful ways for multi-disciplinary teams to understand the real problems from the patient’s perspective, and to identify opportunities for improvement. Process mapping. Note: If you drop a new swimlane onto a process. Drop them when you see the orange connection indicator appear in the place you want the swimlane to go. Pricing: Single user plans cost $9. 5. BPMN 2. Swimlane process maps are similar to. Swimlane flowchart. A process map is a framework for visually communicating workflows and step-by-step processes to team members and stakeholders. 5. This swimlane flowchart template describes the process of receiving and fulfilling a customer purchase order. Document the flow using common symbols like rectangles for steps and diamonds for decision points. use the leftmost headers as group labels, deleting/merging as required. File has embedded Minitab® and JMP® data for six sigma fit data analysis. Type 3 Process Map: Swimlane Map. Cross-functional flowcharts can be used for a variety of purposes including:Example 2: Payroll Process - Swimlane Process Mapping Diagram Business process mapping refers to the activities involved in defining what a business entity does to increase efficiency. Doing your best to facilitate the new employee’s. Swimlane Flowchart - Software Installation. Definition. The swim-lane process map, a variation of a traditional process map, has the capacity to illustrate the sequence of actions and visualize the interactions/hand-offs between different team players. Example 3: Employee Recruitment Process. Part 1: The Big Picture. Open this template to view a detailed example of a flowchart with swimlanes that you can customize to your use case. It can be a good business process mapping strategy for processes such as: Supply chain processes. Common BPMN symbols. If the "story" of your process can be told using sub-processes with a "drill down for detail" option consider this approach. How swimlanes improve process mapping. Swim lanes are visual elements used in Business Process Maps, Process Flow Diagrams and Flowcharts. Explore swim lane diagrams. 🏊. "A swim lane (or swimlane) is a visual element used in process flow diagrams, or flowcharts, that visually distinguishes responsibilities for sub-processes of a business process. Use cases for a cross-functional flowchart. For a bug tracking process, the input would be a new bug found; and the output a bug solved. While it is typically used by business analysts and managers, its simple and understandable set of shapes and flows makes it a good. Here are six types of business process mapping tools with examples you can use to track business activities: 1. You can either read on to get the whole history of swim lane diagrams, or just jump straight to the tutorial: Swim lane diagrams: An origin story; Sink or swim: The pros and cons; 5 questions to make sure you’re swim-ready / Swimlane Diagram Swimlane Diagram – Definitions, Uses, Examples A helpful guide to understanding swimlane diagrams with definitions, examples, tools and tutorials. Swim Lane diagrams are the variety of process flow diagrams and are based on the IDEF3 standard. Swimlane diagram . Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. 4 Mapping out the entire process in detail will pinpoint complexities, which are often opportunities for improvement. "A swim lane (or swimlane) is a visual element used in process flow diagrams, or flowcharts, that visually distinguishes responsibilities for sub-processes of a business process. Swim Lane Mapping - is a type of process map which is useful when the process spans across multiple teams. Businesses can use process maps to design and plan new projects, document processes, encourage autonomy, communicate ideas and analyze work efficiency. Step 3: Start your swimlane flow mapping – the “who does what”. Step #1: Categorize and label the areas requiring their own columns or lanes in your diagram. Name your swimlanes and start mapping out a process Customize the swimlane flowchart to add the name of each team member, function, or stakeholder. Analyze your diagram. Note: The new lanes will be added at a default size to maintain consistency. Very fast video on how to create and use a Swim Lane Process MapUsing the sales process example, document how a lead enters your funnel, the touchpoints they have with your brand (including handoffs), and all activities that lead up to making the sale. Swim Lane Map – Used to go further into an incident or operation and diagram all of a. Map out each step in the process using symbols and shapes. In the approvals process mapping example above, swimlanes represent the different departments in an organization, such. Learn about swim lane process mapping and understand its purpose. The acronym stands for supplier – inputs – process – outputs – customer. The following are some of the process flow maps you might encounter: Basic Flowchart: This is a line diagram with simple shapes that are useful for managing and analyzing workflows, as well as for facilitating problem-solving. Within Level 2, there are 4 types of process maps: Linear Flow- A straight line from beginning to end. Business process mapping enables you to find the root cause behind issues with your processes. 4. "A swim lane (or swimlane) is a visual element used in process flow diagrams, or flowcharts, that visually distinguishes responsibilities for sub-processes of a business process. Use process mapping symbols to visually differentiate these different steps. 1. This is a web-based application for constructing flow charts and process maps. The most significant difference between the two is that swim lane maps. 95 per month. A Swimlane diagram is a process map that utilizes lanes to demonstrate a business process. A Swimlane in BPMN represents the parts of a process carried out by different roles or. Find your starting point. Analyze and document your team’s processes and outcomes. Un diagramme swimlane est un organigramme qui indique le rôle de chaque intervenant dans un processus. In our example, we have chosen the task formats per flowchart rules (i. Connect the tasks and milestones using arrows or connectors to indicate the correct order of workflow steps. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. 3. These. Click on a template to view it, or click Edit to start editing - no prior registration required! More swimlane diagram templates are available in the swimlane diagram software. 9. You can use a basic flowchart when: Planning new projects. Start by defining the organizational roles that are involved. To do that, navigate to Space Setting, then click on Sharing & Permissions and you’ll be able to add members to your space. Here are the steps you need to follow to make a basic swimlane diagram in Microsoft Visio: Open Visio and select the type of process flowchart you want to create. Flowchart symbols communicate the various stakeholders and process steps that comprise a project. CONSTRUCT THE FLOWCHART GRAPHICALLY using rows or columns corresponding to the associated work units (e. The diagrams are also useful for communicating a process in chart-form to other people who may. The following examples are some built in swimlane flowchart examples in Edraw. Miro for mapping & diagramming. The map is divided into. You can use a basic flowchart when: Planning new projects. Lucidchart flowchart templates and examples. The intent of this pattern is to branch a single activity to multiple parallel paths. Business Process Mapping details the steps that a business takes to complete a process, such as hiring an employee or ordering and shipping a product. Business Process Model and Notation (BPMN) is a standardised diagramming system used to visualise business processes. Use this template. Keeping one swimlane per client or per product. The process is divided into several swim lanes. Examples of swimlanes include the customer, account department, payment gateway, and development team. It can help you to identify and track the different tasks that need to be completed, and it can also help you to visualize the dependencies between tasks. An example is ‘Customer support inquiry closed’. What is a swimlane diagram, anyway? We’ll walk you through examples of swimlane diagrams and explain the differences between a swimlane diagram and a flowcha. However, for more advanced users, the nuances are apparent. You use Swimlanes to group process tasks according to the actor (employee) who performs. This will be the main part of your swimlane. What is a swim lane map? A swim lane map is similar to a flowchart in that it maps out a process, decisions, and loops; however, a swim lane map places events and actions in "lanes" to delineate a person/group responsible, or a specific subprocess. Step 4 – Draw the process flow chart. Business Process Mapping is the act of visualizing your processes through a graph or a chart. By default, you'll start with 4 lanes, but you can easily add or remove lanes as needed. Use Simple Notations. For example, from the list below the diagrams, we know that changes were made to Pack Goods as it says Pack Goods (Modified). Mapping out the steps that groups / departments undertake can help to identify problems and areas of inefficiency. The defining characteristic of this diagram are the parallel lanes that divides the entire chart. Start with mapping the process in 5-6 high-level steps. Some of mapping techniques include: Basic flowcharts are visual maps, which provides the basic details of a process such as inputs and outputs. These maps often use swimlane diagrams to. Go to Insert > Shape in PowerPoint and add flowchart shapes to build your diagram, such as a Terminal to show the start of your diagram or a Process to show a process. A swim lane diagram is a type of flow chart or cross-functional diagram, in which the process is subdivided into categories. ”. As you can see in this swimlane diagram example, the steps in an order processing flow are categorized into four aspects or departments: Because it shows how. Beginners Kanban board for small software development teams. With each separate swimlane, you can break down your flowchart to highlight important distinctions. On you next project, try using swim. Use the corresponding flowchart shapes to add the process. Swimlane diagrams are also aptly referred to as “cross-functional diagrams” in Microsoft Office Visio, a program that allows you to create versatile diagrams using a rich set of shapes, stencils, and templates. Here’s a swimlane diagram example of what a flowchart might look like:. Business process mapping (BPM) is a technique to visualize and document the activities, roles, and flows involved in a business process. The purpose of process mapping is to help team members and others within the process understand the process. 🏊. The diagram is split into separate rows (or lanes), with each row. These can be found in the AutoShapes tab at the drawing tool bar at the bottom of the PowerPoint. SmartDraw does much of the drawing for you. BPMN diagrams are a form of flowchart, similar to UML activity diagrams. 0 (BPMN 2. It can also be expanded to show times— when tasks are done and how long they take. This helps illustrate who is in charge of each set of steps or actions. - Access Lucidchart's flowchart shape library. To move a swimlane and the shapes it contains, select the label and drag the swimlane to another location, and then release it when you see. A simple BPMN process map. The Ultimate Guide to Swimlane Diagrams - Includes the history, primary purposes and benefits to using them, standard attributes and elements. For example, in the simple process below, Lane 1 starts a task. The example on the screen is a swimlane version of the same process you saw just a moment ago, but instead of the flowchart fitting on two pages, the swimlane version requires four. Work with different teams under the Mobile Devices and Logistics team in order to create data processes and efficiencies. Now that the scope is clear you have a basis to start adding activities. Select As-is Process on the left. After all, the only person who experiences the whole journey is the patient. Swim Lane Process Mapping: A tool to support partnerships and engagement Objectives •Consider use of process mapping as a tool to support partnership and engagement. Map out each step in the process using symbols and shapes. Describing a process might include the tasks that need to be completed, the materials and information that need to be delivered, and the decisions that need to be made. Click New. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Using shapes, a basic flowchart helps visualize the process. Then, determine your swimlanes (vertical or horizontal columns) and map out the owners of each lane. You can do workflow mapping using different types of maps like value chain. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Prepare a new document. These are represented. Step 6 – Add the information flow. Select the swimlane, then select one of the two triangles that appear to the left of the swimlane on selection. The specific sequence is less important than determining all of the steps at this point (although thinking sequentially may help identify any missing steps). 5- BPMN diagram of continuous improvement. Another important aspect of a swimlane diagram is the alignment and arrangement of your elements. A workflow diagram is a start-to-finish visual representation of a workflow, business process, or any set of steps you take to achieve a result. Business process mapping is a way to visualize what a business does by taking into account roles, responsibilities and standards. It is touted as one of the top business process mapping software with extraordinary process improvement tools. There are two kinds of swimlanes in BPMN: Pools and Lanes. A part of business process management (BPM), business process. 1. 0 specifies which symbols must, which may, and which are forbidden to occur within an ad-hoc subprocess. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. Learn about process mapping, a method which promotes a better understanding of processes and the identification of areas of improvement. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. How to manually make a swimlane diagram in Microsoft Word. This method is the interface between a business problem and an RPA solution. In this chart, the process is making pasta. Similar to a workflow diagram, flowcharts visualize the path you’ll take in a specific process. Learn how Swim Lane Mapping allows us to understand complex processes better and identify opportu. Open a new Word document and change the default page layout from “Portrait” to “Landscape” to make more room for a diagram with horizontal lanes. Swimlane diagrams make it easy to see an entire workflow and indicate who will take on each step from start-to-finish. Here is an example of a process map flow chart for an approvals workflow:. swim lane diagrams. Swimlane (or Cross-functional) Map. Some of those alternate names include: Process flow chart. Swim lane diagrams are useful tools to visualize information flows in nonlinear processes as for example offices and other indirect areas. Basic process flowchart. Cross Functional or “Swim Lanes” Map. If you go to File > New and type “swimlane”, “cross functional” or just “flowchart” into the search box at the top, you’ll get a single result - Process Map for Cross-Functional. Edit this example. The Process Flow chart equips a visual representation of the stages in a process. Business process mapping (BPM) is a technique to visualize and document the activities, roles, and flows involved in a business process. It is one of the most powerful ways for multi-disciplinary teams to understand the real problems from the patient’s perspective, and to identify opportunities for improvement. Process mapping examples. Let’s use a business process mapping example to bring this to life. A task is an action or activity that is performed by a role, and an event is something that happens or triggers a change in. For instance, in our swimlane diagram example, the lanes are used to showcase the synchronized phases of a product roadmap, each with its specific tasks and milestones. Using Linked processes Sometimes it is a good idea to build a simple high level model with. Here are the steps you need to follow to make a basic swimlane diagram in Microsoft Visio: Open Visio and select the type of process flowchart you want to create. They show the “who,” “what,” “when,” “where” and “how” for these steps, and help to analyze the “why. Here are 6 types of process maps and when to use each one: 1. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. From the Shapes window on the right, add as many bands as you need. Since cold-calling can make a customer feel cornered, they may choose not to interact with your. Create a swimlane diagram in Lucidchart and help your organization get stuff done. Search. Below is an example of a process map for a hiring interview process, utilizing the simple process symbols. Moreover, it helps ensure that teams follow each step of your workflow in their prescribed order. Alternative process mapping App (with a free version). remember to map your process so it reflects your The horizontal swimlane in “Doing” lets the HelpDesk team share the sameClick the Swimlanes tab. Edit this example. Swimlane diagrams serve as an extension to the conventional flowchart. Swimlane. If parts of the current “As-Is” process look. Click the Cross Functional Flowchart template, and then click Create. Plus, it also lets users know how different departments interact with each other. In each column or row, break down the process into manageable tasks. Process lab mapping is a visual representation of a laboratory process. Here’s an example swimlane diagram that depicts the process for approving a customer’s purchase order: Image Source Swimlane diagrams, then, are. For example, you can use workflow diagrams to map out the process of qualifying sales leads, launching a new product feature, building email nurture campaigns and more. 2 libraries from the Business Process Diagram solution, the Swim Lanes library from the Business Process Mapping solution as the perfect basis for your Swim Lane. To start the mapping process, consider your objectives. Go to the Insert tab, click Shapes, and add a large rectangle to your slide. Include the words “Start” or “End” within the shape for clarification. Listing out the key elements, however, is an important precursor to creating a more detailed process map. There are a number of choices available, and choosing the right map helps to clarify your efforts. Get Started!Drag more swimlane shapes from the Shapes window. Process mapping is an important tool in any Operational Excellence initiative ( Lean , Six Sigma , Lean Six Sigma , Design for Six Sigma DFSS , Kaizen , Continuous Improvement ). Detail each step clearly and visually (mapping) Search for bottlenecks or other slow-downs. All you need is the following four notations. The process flow template is best for a high. After all, the only person who experiences the whole journey is the patient. Using shapes, a basic flowchart helps visualize the process. If prompted, select Horizontal or Vertical for the swimlane orientation and click OK. Rethinking the way you use BPMN pools and lanes in your BPMN diagrams helps you to create concise and understandable diagrams as it prevents unnecessary overhead when documenting your process landscape in the SAP Signavio Process Manager. The swimlane diagram example "Business process swim lane flowchart - Approvals" was drawn using the ConceptDraw PRO diagramming and business graphics software extended with the Business Process Mapping solution from the Business Processes area of ConceptDraw Solution Park. This is a BPMN process diagram example that shows the use of the pattern Parallel Split. Swim lanes may be arranged either horizontally or vertically. Your department is Lane 1, which starts the process and completes the first task. Example of a Business Process Model and Notation for a process with a normal flow. Simple Process Map Template. The template opens with swimlanes already on the page. <br>"Swim lanes are a visual mechanism of organising and categorising activities, based on cross functional flowcharting, and in BPMN consist of two types: (1). In the approvals process mapping example above, swimlanes represent the different departments in an organization, such. Nine Simple Rules of Business Process Mapping. To optimally use MS Word’s drawing capabilities, you’ll need to insert a “drawing canvas”. Phase maps that are most widely used include: SIPOC Map – A diagram that shows sources, inputs, procedures, outputs, and clients for the product that you are dealing with. Deployment of the tool on paper only allowed for further explanation and more detailed information. The purpose of a. This flowchart example fleshes each different step involved in a sales call center process. Here are 6 types of process maps and when to use each one: 1. use the leftmost headers as group labels, deleting/merging as required. Selecting Better Connecting Arrows. A process map template is a valuable tool to document, analyze and better understand your team’s business processes and associated outcomes. Pricing: Single user plans cost $9. In the Categories list, click Flowchart. Add a process map tool to describe the flow of your process. 4#RACI#Charts A" further" layer" of" detail" can" be"obtained" by" drawing" up" a"RACI" chart," showing" who" is"ANSWER. Swimlane Diagram Examples & Templates; Benefits and Usage of Swimlane Diagram. You can think of them as a flowchart that got. 0) was designed to help remove the confusion from understanding process maps whether an employee or a consultant is trying to gauge the meaning. Swim lane business process maps are the type of flow charts that show the organization structure. Each swimlane stands for a department or team involved in the process, while each process step is aligned with the swimlane or department in charge of that particular step. Swimlane diagram. The purpose of process mapping is to communicate how a process works in a concise and straightforward way. ArchiMate can be used for process modelling at high level, especially if there is a need for linking process steps with specific application layer elements such as application services. Process mapping is a technique used to visually map out workflows and processes. Review real-world examples and learn how to use BPMN 2. The purpose of process mapping is to help team members and others within the process understand the process. The first step in drawing a process map is to select a connecting arrow to connect the boxes (process steps) and diamonds (decision boxes). First, open a new Word document. Create. SIPOC/SIPOC-R charts. Like other process-diagramming techniques, with the Rummler-Brache method you map processes linearly. In the accompanying example, the swimlanes are named Customer, Sales, Contracts, Legal, and Fulfillment,. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. it's a great choice to help your team work through the value stream mapping process with ease. Step 2: Break the process down into individual steps. Our free swimlane diagram template is an easy way to build diagrams and manage project timelines. Examples include: customer processes, administrative processes. For connecting boxes, use elbow arrow connectors (Figure 2). Pools represent the participants. value stream. This process flowchart can help in mapping out what areas you need to focus on to optimize your sales funnel. Workflow mapping is the method of visualizing your processes in order to analyze, evaluate, and improve them. You should align and arrange your elements in a way that shows. Use the set of special professionally developed swim lane flowchart symbols - single, multiple, vertical and horizontal lanes from the Swimlanes and Swimlanes BPMN 1. ConceptDraw PRO diagramming and vector drawing software extended with Business Process Mapping Solution from the Business Processes Area of ConceptDraw Solution Park is ideal for drawing Business Process Maps and Swim. enjoy a smooth ride from pre-launch to beyond with our simple process map examples. This example template includes steps such as planning, execution, and evaluation, but you can customize it with your own labels to suit your particular process. This simple tutorial will allow you to better understand. Every BPMN diagram must contain at least one pool and one swimlane. Identify the inputs of the process. Very fast video on how to create and use a Swim Lane Process MapUsing the sales process example, document how a lead enters your funnel, the touchpoints they have with your brand (including handoffs), and all activities that lead up to making the sale. Swim Lane Map – Used to go further into an incident or operation and diagram all of a. If you want to use a ready-made template, go to the flowchart examples section and click on the flowchart that best suits you. A flowchart with swimlanes brings cross-functional processes to life, helping teams: : Get a visual overview of your end-to-end processes: Visually show individuals how their work impacts the work being done by others and how it impacts the final output. Here is an example of a process map flow chart for an approvals workflow:. There are several types of process maps, and which one you choose is dependent on its purpose. Below are the most common examples. Flowcharts. Use simple notations when developing your Business Process Map. The actors may be persons, departments or organizations. It depicts all the process steps and the decisions taken in the process. In six sigma process mapping is used to see an overview of a process using visual tools. To change the width of a swimlane, drag a separator line. These swimlanes represent specific groups or individuals that are completing tasks within the larger pool. Swim lanes may be arranged either horizontally or vertically. Here are some of the main categories you can use to structure your swimlanes: By department: When creating a company-wide process, you can use swimlanes to show which departments are responsible for certain tasks and activities. Business. As of 2021, the nation’s 10. As.